Elastomerics Blog

The business environment has forever been changed by the Covid-19 pandemic. Companies are quickly adapting hybrid and remote work structures throughout their organizations. These changes have made it difficult for our technical sales and applications engineering teams to effectively connect with customers on a personal level to solve challenges and foster business relationships. At Stockwell Elastomerics, we value the importance of keeping our relationships with customers, supplier partners and industry manufacturers. As our technical sales team begins to increase traditional business travel, we would like to remind our customers of the alternatives to in-person meetings that we have available.

Conference calls are an excellent alternative to in-person meetings and offer real-time, rapid response feedback to move your project forward, especially when there are critical time constraints. To aid in design and drawing reviews, we are capable of scheduling video conferences via Zoom, Microsoft Teams and Skype. These programs allow our sales engineers, application engineers, manufacturing engineers, and customer service representatives to use real-time screen sharing, to interact and collaborate with customers on material selection, gasket design assistance and rapid prototyping.

Working closely with our customers, we can create tailored virtual educational events (e.g. Lunch-N-Learn meetings) to highlight specific topics of interest to your technical groups. These events often focus on a specific project, industry uses, or general materials. Recent events included silicone supply chain review, EMI material applications and thermal management material review.

Contact your Stockwell Elastomerics representative today to set up a conference call, video meeting or virtual Lunch-N-Learn.